AI voice agent for inbound calls
Automate call answering, qualify leads, route requests, and book appointments in Google Calendar without overloading your team.
Automate call answering, qualify leads, route requests, and book appointments in Google Calendar without overloading your team.
Answer incoming calls 24/7, including after hours, weekends, and peak traffic periods.
Collect caller details, identify intent, answer common questions, and escalate only the right cases to your team.
SIP integration with PBX, Telegram gateway, Google Calendar, and email notifications to fit existing workflows.
The voice agent answers the call, identifies the request, follows your script, and either resolves the request or routes it to a live operator.
It can collect contact details, explain basic information, notify your team by email, and create appointment flows linked to Google Calendar.
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Handle appointment requests and routine questions for clinics, barbershops, and beauty salons without loading the front desk.
Capture leads, confirm details, and route customers to the right specialist.
Qualify inbound requests before they reach a manager and reduce response time.
Absorb uneven call spikes and keep response quality stable when inbound traffic changes throughout the day.
Deflect repetitive calls and hand off only the complex issues to operators.
CALLCENTEROK is built for businesses that need a practical inbound automation layer, not a demo toy. You can launch call scenarios, route to operators, notify staff, connect calendar-based booking, and use Telegram gateway for inbound calls without rebuilding your communications stack.
You can purchase a Telegram account to set up inbound calls from the Telegram network to your voice agents or your SIP infrastructure.
Typical success cases include reducing operator workload, lowering the cost of handling repetitive inbound calls, and increasing the share of answered calls during peak periods in projects with uneven call volume.
What if we do not have our own phone number?
We provide the option to use the service through our external phone numbers or your own external phone numbers.
Can it work with our phone infrastructure?
Yes. The voice agent can integrate with SIP and PBX-based telephony.
Can Telegram inbound calls be connected?
Yes. You can purchase a Telegram account to route inbound calls from Telegram to your voice agents or your SIP infrastructure.
Can it transfer calls to a live operator?
Yes. Scenarios can route complex or high-priority calls to your team.
Can it book appointments?
Yes. The flow can be adapted for appointment handling with Google Calendar integration.
How do we start?
Register on the service portal and create your voice agent manually or by using ready-made templates.
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